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Privacy Policy

At the Sylvia Group, we are committed to protecting your privacy as a visitor to this website and as our customer. To our visitors and to our customers, we offer this pledge:

The Sylvia Group is the owner of the information, which is collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

Information Collection
We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this website, or when you voluntarily fill out application or quote request forms on our website, or register to use our private resource center.

When you enroll for an insurance policy at the Sylvia Group, we will ask you to provide your name, home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of the Sylvia Group so we can provide you with policyholder service. The employees of the Sylvia Group are each required to sign and acknowledge a Confidentiality and Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.

When you purchase an insurance policy from the Sylvia Group, you will pay the premiums with your credit card or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder of Insurance. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file.

When you send us e-mail from this website, you will provide us with certain personally identifiable information including your e-mail address.

Third Party Links
This Web site may contain links to third party websites that are not controlled by the Sylvia Group. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that the Sylvia Group is not responsible for the content of third party websites linked to the Sylvia Group nor are we responsible for the privacy policy or practices of third party websites linked to the Sylvia Group. Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with the Sylvia Group. If you should link to a third party website from the Sylvia Group, we strongly encourage you to review and become familiar with that website's privacy policy.

Changes In Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If you have any questions about our privacy policy, please feel free to contact us at (508) 995-4553.

 

 
 
 

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